Terms and Conditions

1. Acceptance of Terms

By accessing or using this website, submitting a contact or estimate request, or entering into a service agreement with Florence Concrete, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree, do not use this website or engage our services.

2. Description of Services

Florence Concrete provides residential and commercial concrete contractor services in Florence, SC and surrounding communities. Services include but are not limited to concrete driveway building, patio construction, stamped concrete, sidewalk building, garage floors, retaining walls, pool decks, foundations, and concrete cutting.

All services are subject to a written agreement or estimate accepted by both parties prior to commencement of work. This website is informational and does not constitute an offer to perform specific services at a specific price without a written estimate.

3. Estimates and Pricing

Written estimates are valid for 30 days from the date of issue unless otherwise stated. Estimates are based on conditions observed at the time of the site visit. Changes in scope, unforeseen site conditions, or customer-requested modifications may affect the final price. We will notify you in writing before proceeding with any work that changes the original estimate.

Any prices, ranges, or cost references displayed on this website are general market estimates for informational purposes only and are not binding quotes. Your final price is determined by your written estimate.

4. Scheduling and Cancellation

Project start dates are confirmed in writing at the time of scheduling. We reserve the right to reschedule due to weather conditions, material availability, or other circumstances outside our control. We will notify you as early as possible if a rescheduling is necessary.

If you need to cancel or postpone a scheduled project, please notify us as soon as possible. Cancellations made after materials have been ordered or within 48 hours of the scheduled start date may be subject to a cancellation fee covering costs already incurred by Florence Concrete. The specific terms for cancellation fees will be stated in your written estimate or service agreement.

5. Payment Terms

Payment terms are stated in each written estimate or service agreement. Typically, a deposit is required before work begins, with the balance due upon project completion. Accepted payment methods will be specified in your agreement.

If payment is not received by the due date, Florence Concrete reserves the right to suspend or discontinue work, and may pursue collection of outstanding balances through appropriate legal channels. Customer is responsible for any reasonable collection costs, including attorney fees, if applicable under South Carolina law.

6. Customer Responsibilities

Before work begins, the customer agrees to:

• Provide clear access to the work area by removing vehicles, equipment, and obstructions.
• Identify the location of underground utilities not covered by standard call-before-you-dig services.
• Notify Florence Concrete of any known site conditions that could affect the work.
• Ensure that any required homeowner association approvals or neighbor notifications are obtained prior to project start.

Florence Concrete is not responsible for delays or additional costs caused by failure to meet these responsibilities.

7. Permits

Where required by local ordinance or regulation, Florence Concrete will obtain necessary building permits and include associated permit fees in the estimate. Permit timelines are outside our control and may affect the project start date. Work will not begin on permit-required projects until applicable permits are issued.

8. Warranty Disclaimers

Florence Concrete warrants that work will be performed in a workmanlike manner consistent with industry standards. Any specific warranty terms will be stated in your written service agreement. This limited workmanship warranty does not cover damage caused by acts of nature, tree root intrusion, soil movement beyond normal seasonal variation, improper use, or modifications made by others after project completion.

Information and content on this website are provided for general informational purposes only and are not warranted to be accurate, complete, or applicable to every situation. Florence Concrete makes no representations about the suitability of its services for any particular purpose beyond what is stated in a written service agreement.

9. Limitation of Liability

To the fullest extent permitted by South Carolina law, Florence Concrete's total liability for any claim arising out of or related to services provided shall not exceed the total amount paid by the customer for the specific project giving rise to the claim.

Florence Concrete is not liable for indirect, incidental, consequential, or punitive damages arising from use of this website or from any service-related claim, including lost profits, loss of use, or property damage beyond the scope of the work performed.

10. Website Use

You agree to use this website for lawful purposes only. You may not attempt to gain unauthorized access to any part of the site, transmit harmful code, or use automated tools to scrape or collect data without written permission from Florence Concrete.

All content on this website - including text, images, and design - is owned by or licensed to Florence Concrete. You may not reproduce, distribute, or use any content without our written permission.

11. Dispute Resolution

If a dispute arises between you and Florence Concrete, we encourage you to contact us first to try to resolve it directly. Most issues can be resolved through a straightforward conversation.

If direct resolution is not possible, disputes will be submitted to binding arbitration in Florence, SC, in accordance with the rules of the American Arbitration Association, except where prohibited by applicable law. Nothing in this section prevents either party from seeking emergency injunctive relief in a court of competent jurisdiction.

12. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of the State of South Carolina, without regard to its conflict of law provisions. Any legal proceedings not subject to arbitration shall be brought in the courts of South Carolina, and you consent to the jurisdiction of those courts.

13. Modifications to These Terms

Florence Concrete reserves the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Continued use of this website or engagement of our services after changes are posted constitutes your acceptance of the updated terms. We encourage you to review this page periodically.

14. Contact Us

Questions about these Terms and Conditions? Reach out to us: